2 Revisions Guarantee
Next batch ships
- Descripción
Cómo funciona
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Sube la mejor foto de tu mascota
Elige una foto nítida y de alta calidad de tu amigo peludo (¡o emplumado!). Una foto por mascota, por favor. 🐾 -
Obtenga su retrato personalizado
Convertiremos tu foto en una ilustración única que muestre la personalidad de tu mascota. -
Modifícalo si es necesario
¿No te convence del todo el primer borrador? No te preocupes, con gusto haremos modificaciones hasta que quede perfecto. ✨ -
Dale la pata de la aprobación
Una vez que digas "¡Sí, esa es mi mascota!", prepararemos el diseño para bordarlo. -
Feliz día del correo
En solo 2 a 3 semanas, su artículo bordado personalizado llegará a su puerta, listo para recibir abrazos (de usted, no del bordado 😉).
Premium Material
All Orders Shipped Tracked
FAQ
Can I have more than one pet on an item?
You can have up to two pets on most of our custom items, and sweatshirts and hoodies can accommodate up to four pets. Please select the number of pets you'd like on the item.
How do I add more than one pet to an item?
You just need to pick the number of embroidered illustrations in the drop down on the product page - this is £15 per extra pet. Then upload your photos as normal!
How long does it take to get my pet illustration?
You will get your first draft within 7 working days of your order (excluding UK bank holidays)
If I have more than one pet how do I tell you which one is which?
When Lucy sends your illustration she will ask you to confirm who is who or you can add the names to the notes section in the cart too.
Shipping
Fast shipping
Full colour embroidered items take between 3-4 weeks to process from order date (please note if there are multiple stages of revisions this will impact processing time)
Outline portraits are shipped after 7 days of ordering (please note we do not provide proofs for these items)
Ready to ship items dispatch within 2-3 working days.
Order tracking
You will receive notifications via your email address as your order status updates.
You can also drop us an email at hello@lucyandlolashop.com for any order queries
Get in touch
Please contact customer service at hello@lucyandlolashop.com if you need any help or have any questions about the process
HAND DRAWN
Illustrations
The best photos are the ones that you feel really show off your pet's personality! Try to find ones close up (headshot) of them looking their best. If you have a dog smiling photos always work well!
we'll make it pawfect with
Unlimited Revisions
We believe your pet’s portrait should be as unique and special as they are. By allowing unlimited revisions, we ensure that the final product not only meets but exceeds your expectations, giving you a keepsake to cherish forever.
Your satisfaction is our top priority, and we’re committed to creating a portrait you’ll truly love! 💛
