2 Revisions Guarantee
Next batch ships
- Description
โจ Why Youโll Love It
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๐งตย Custom embroidered from your petโs photo
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๐ Suitable forย dogs & cats
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โ๏ธย Badge style finishย with stitched edge
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๐ชก High-detail embroidery for a premium look
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๐ A thoughtful gift for pet lovers & memorial keepsakes
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๐ฌ๐ง Made to order in the UK
๐ Size & Finish
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Approx.ย 7โ9cm wideย (size varies by portrait shape)
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Soft embroidered badge with stitched border
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Suppliedย looseย so you can sew or attach where you choose
We ship internationally and offer 'Priority' options to speed up processing time. If you're in a rush you can select faster options at checkout when you add your shipping information.
For all shipments to the USA we include Delivered Duty Paid (DDP) on all orders. This means all duties, taxes, and import fees are covered upfront by us. This means full-cost transparency, no surprise bills from the courier, and faster, smoother delivery.
If you are outside of the USA select 'Priority" at checkout to access DDP and have your duties, taxes and import fees covered upfront.
For 'Standard' shipments outside the USA, duties, taxes and import fees may be due when your package arrives at your customs authority. Please check before hand to confirm.
Premium Material
All Orders Shipped Tracked
FAQ
Can I have more than one pet on an item?
You can have up to two pets on most of our custom items, and sweatshirts and hoodies can accommodate up to four pets. Please select the number of pets you'd like on the item.
How do I add more than one pet to an item?
You just need to pick the number of embroidered illustrations in the drop down on the product page - this is ยฃ15 per extra pet. Then upload your photos as normal!
How long does it take to get my pet illustration?
You will get your first draft within 7 working days of your order (excluding UK bank holidays)ย
If I have more than one pet how do I tell you which one is which?
When Lucy sends your illustration she will ask you to confirm who is who or you can add the names to the notes section in the cart too.
Shipping
Fast shipping
Full colour embroidered items take between 3-4 weeks to process from order date (please note if there are multiple stages of revisions this will impact processing time)
Outline portraits are shipped after 7 days of ordering (please note we do not provide proofs for these items)
Ready to ship items dispatch within 2-3 working days.ย
Order tracking
You will receive notifications via your email address as your order status updates.
You can also drop us an email at hello@lucyandlolashop.com for any order queries
Get in touch
Please contact customer service at hello@lucyandlolashop.com if you need any help or have any questions about the process
HAND DRAWN
Illustrations
The best photos are the ones that you feel really show off your pet's personality! Try to find ones close up (headshot) of them looking their best. If you have a dog smiling photos always work well!ย ย
we'll make it pawfect with
Unlimited Revisions
We believe your petโs portrait should be as unique and special as they are. By allowing unlimited revisions, we ensure that the final product not only meets but exceeds your expectations, giving you a keepsake to cherish forever.
Your satisfaction is our top priority, and weโre committed to creating a portrait youโll truly love! ๐
